Terms and Conditions

1. Agreement to Terms

By accessing or using 411bz.ai ("Service"), you agree to be bound by these Terms and Conditions ("Terms"). If you disagree with any part of these terms, you may not access the Service.

These Terms apply to all visitors, users, and others who access or use the Service.

2. Service Description

411bz.ai provides website analysis and optimization services, including:

• AI-powered website analysis across 245 categories
• Answer Engine Optimization (AEO) recommendations
• Video Engine Optimization (VEO) analysis
• Generative Engine Optimization (GEO) insights
• Automated optimization tools
• PDF report generation
• Competitive analysis

3. User Accounts

3.1 Account Creation

To use certain features, you must create an account. You agree to:

• Provide accurate, current information
• Maintain the security of your password
• Accept responsibility for all activities under your account
• Notify us immediately of unauthorized access

3.2 Account Termination

We reserve the right to terminate or suspend accounts that violate these Terms, engage in fraudulent activity, or for any other reason at our discretion.

4. Usage Limits and Restrictions

4.1 Free Services

• 18-Category Reports: Unlimited
• 3-URL Comparison: Unlimited
• 245-Category Reports: One (1) per email address

4.2 Prohibited Uses

You may not:

• Use the Service for illegal purposes
• Attempt to bypass rate limits or security measures
• Reverse engineer or copy our technology
• Resell or redistribute our reports without authorization
• Submit malicious URLs or content
• Overload our systems with excessive requests
• Impersonate others or provide false information

5. Payments and Subscriptions

5.1 Pricing

Pricing for paid services is displayed on our website and may change with 30 days notice. Current pricing is available at 411bz.ai/pricing.

5.2 Billing

• Subscriptions are billed monthly or annually
• Payments are processed through Stripe
• All fees are non-refundable unless otherwise stated
• Failed payments may result in service suspension

5.3 Cancellation

You may cancel your subscription at any time. Cancellation takes effect at the end of the current billing period. No refunds for partial periods.

6. Intellectual Property

6.1 Our Property

The Service, including all content, features, and functionality, is owned by 411BZ COM INC and protected by copyright, trademark, and other intellectual property laws.

6.2 Your Content

You retain ownership of URLs and websites you submit for analysis. By using our Service, you grant us a license to:

• Access and analyze your submitted URLs
• Generate reports based on publicly available data
• Store analysis results
• Use anonymized data to improve our Service

7. Disclaimers and Limitations

7.1 Service "As Is"

The Service is provided "AS IS" and "AS AVAILABLE" without warranties of any kind, either express or implied, including but not limited to:

• Accuracy of analysis results
• Uninterrupted or error-free operation
• Specific outcomes or results
• Compatibility with all websites

7.2 No Guarantee of Results

We provide recommendations and analysis, but we do not guarantee:

• Improved search rankings
• Increased traffic or conversions
• Specific business outcomes
• Compatibility with future algorithm changes

8. Limitation of Liability

To the maximum extent permitted by law, 411BZ COM INC shall not be liable for:

• Indirect, incidental, or consequential damages
• Loss of profits, data, or business opportunities
• Damages exceeding the amount paid for the Service
• Third-party actions or content
• Service interruptions or errors

9. Indemnification

You agree to indemnify and hold harmless 411BZ COM INC, its officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses arising from:

• Your use of the Service
• Your violation of these Terms
• Your violation of any third-party rights
• Content you submit for analysis

10. Data and Privacy

Our collection and use of personal information is governed by our Privacy Policy. By using the Service, you consent to our data practices as described in the Privacy Policy.

11. Third-Party Services

Our Service integrates with third-party services including:

• OpenAI, Anthropic, and other AI providers
• Stripe for payment processing
• Supabase for data storage
• Resend for email delivery

We are not responsible for third-party services, their availability, or their terms of service.

12. Service Modifications

We reserve the right to modify, suspend, or discontinue the Service (or any part thereof) at any time, with or without notice. We shall not be liable for any modification, suspension, or discontinuation.

13. Dispute Resolution

13.1 Governing Law

These Terms are governed by the laws of the State of Ohio, United States, without regard to conflict of law principles.

13.2 Arbitration

Any disputes shall be resolved through binding arbitration in accordance with the American Arbitration Association rules, except for claims that may be brought in small claims court.

14. Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions will continue in full force and effect.

15. Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and 411BZ COM INC regarding the Service.

16. Changes to Terms

We may update these Terms at any time. We will notify you of significant changes via email or website notice. Continued use after changes constitutes acceptance of the new Terms.

17. Contact Information

For questions about these Terms: